Company Nurse

Position Overview

The Company Nurse provides on‑site clinical care, health counseling, and occupational health services to employees in a high‑volume, 24/7 BPO environment. The role ensures prompt triage for medical concerns, coordinates external care and HMO benefits, supports DOLE/OSH compliance, and drives wellness programs to help improve attendance, productivity, and overall employee well‑being.

Key Responsibilities

Clinical Care & Triage

• Provide first aid, basic life support (BLS), and initial assessment for work‑related and non‑work‑related illnesses/injuries.
• Determine fitness to work/return‑to‑work; escalate emergencies and arrange transport when needed.
• Maintain an organized, well‑stocked clinic and ensure medical equipment is functional and calibrated.

Case Management & Records

• Log all clinic visits, incidents, and treatments; ensure confidentiality and proper data protection.
• Track referrals, diagnostic results, and clearances; coordinate medical certificates and RTW documents with HR/Operations.
• Monitor communicable disease cases and support contact tracing per company protocol.

Health Program Administration

• Coordinate pre‑employment and annual physical exams (APE), immunizations, and health screening events.
• Lead wellness campaigns (e.g., mental health first aid, ergonomics, lifestyle disease prevention, stress management).
• Conduct health education during new hire orientation and team huddles.

HMO / Benefits Coordination

• Assist employees with HMO availment, LOA processing, and clinic/hospital referrals.
• Liaise with HMO partners and providers; track utilization and common case trends for reporting.

Occupational Safety & Compliance

• Support OSH programs (with the Safety Officer), incident investigations, and corrective actions.
• Ensure clinic and practices comply with DOLE/OSH standards and company policies.
• Participate in emergency response drills (fire/earthquake/medical) and maintain first‑aid kits across floors.

Stakeholder Partnership & Reporting

• Partner with HR, Facilities, and Operations on attendance health cases (e.g., patterns of sick leave, fatigue).
• Prepare weekly/monthly health dashboards: clinic footfall, top cases, HMO usage, incident rates, and program outcomes.
• Recommend data‑driven health initiatives to reduce avoidable ER visits and improve productivity.

Qualifications

• Registered Nurse (RN) with active PRC license.
• BLS/Basic Life Support certification required; ACLS and Occupational Health training an advantage.
• 1–2+ years clinical, ER, occupational health, or BPO/company clinic experience preferred.
• Knowledge of OSH standards, first aid, incident reporting, and infection control.
• Proficient in MS Office/Google Workspace and electronic health logs.
• Strong communication, empathy, and confidentiality; able to make sound clinical judgments in fast‑paced settings.
• Willing to work shifting schedules, nights, weekends, and holidays as needed.

Key Competencies

• Clinical Assessment & Triage
• Emergency Response (BLS/First Aid)
• Case Management & Documentation
• HMO/Provider Coordination
• Health Education & Counseling
• Data Reporting & Trend Analysis
• Collaboration & Stakeholder Management
• Integrity & Patient Confidentiality

Tools & Systems

• Clinic equipment (BP apparatus, oximeter, glucometer, AED if available).
• EHR/health logs, incident reporting tools, and HMO portals.
• Communication and ticketing tools (email, chat, HRIS).

Work Setup

• On‑site clinic coverage (rotational shifts)
• Light to moderate physical activity (assisting in emergencies, inventory, clinic upkeep).

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