Employment Type: Project-Based Position (Healthcare Account)
Job Summary: Responsible for conducting training sessions for new hires and existing employees within a healthcare account to ensure compliance, readiness, and performance standards are met. This is a project-based role and employment will be aligned with project requirements and duration. Qualifications:
At least 1–2 years of experience in training or facilitation, preferably in a healthcare or BPO environment
Strong communication and presentation skills
Proficient in MS Office tools
Key Skills:
Presentation and facilitation skills
Coaching and mentoring ability
Good time management and adaptability
Ability to understand and communicate healthcare-related processes and compliance requirements
Key Responsibilities:
Conduct onboarding and skills training for healthcare account employees
Prepare and update training materials, modules, and job aids
Monitor trainee progress and training effectiveness
Provide feedback, coaching, and support for continuous improvement
Ensure training content aligns with healthcare account requirements and compliance standards