𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:
Managing or supporting HR-related processes, such as employee relations, recruitment, performance management, compensation & benefits, succession planning, and learning & development.
Managing employee relations, including employee grievances and disciplinaries. Furthermore, providing advice on employment legislation and keeping up-to-date with employment law while maintaining cordial relationships with internal and external stakeholders.
Leveraging people analytics and reporting techniques to understand people management indicators. Then, using data to identify solutions to complex people problems.
Supporting recruitment by onboarding new hires them efficiently.
Participating in the development or improvement of people management processes and related HR technology projects.
𝗞𝗲𝘆 𝗖𝗼𝗺𝗽𝗲𝘁𝗲𝗻𝗰𝗶𝗲𝘀 𝗮𝗻𝗱 𝗦𝗸𝗶𝗹𝗹𝘀:
Basic business acumen
Data literacy
People advocacy
Basic risk management
Labor relations management
𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀:
Any 4-year course.
Willing to go on site and night shift.
Exposure in labor relations and engagement is an advantage.
Pleasant and people person personality.
Knowledgeable in Microsoft office.
ABOUT US:
At cxperts, we specialize in omnichannel customer experience (CX) solutions, offering unparalleled CX services for brands across various sizes and industries. Our comprehensive contact center encompasses every aspect of customer experience and business process outsourcing. We provide a wide range of services including customer care, premium white-glove services, technical support, sales, collections, and back-office operations. Our approach ensures that every customer interaction is handled with expertise, efficiency, and utmost attention to detail, supporting your brand’s commitment to excellence. Learn more about us at https://cxperts.us.
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